Terms and conditions

Terms and conditions

EatonRodCraft provide a one year warranty covering the workmanship of the rod. Harrison Advanced rods provide a one year warranty for the carbon blank. All warranty claims are accepted at the discretion of ERC and Harrison Advanced Rods.

Upon placing an order you will be given a lead time. I work very hard to meet or exceed those lead times but on occasion there may be issues outside of my control which delay your build. You will be kept informed of delays but no partial or full refund will be offered.

Just prior  to your build commencing you will be sent a 'confirmation of build' that details the exact specifications of your rods/net etc. You are required to carefully check the COB to ensure that all details are correct, and then reply to confirm. At this point absolutely no changes to the specification will be accepted under any circumstances.

An order is only accepted once a 50% deposit has been payed.

Once an order has been placed, changes can only be made at the discretion of EatonRodCraft

The 50% deposit is non refundable accept under exceptional circumstances and even then it will be at the my discretion. Under the rare circumstances where a refund is offered I reserve the right to withhold part or all of the deposit to cover money spent on components and/or time spent.

Once the rods/net etc are complete you have four weeks maximum to pay the balance owing on the rods. After this time, if no satisfactory explanation is provided and accepted then your deposit will be forfeit and the rods return to the full ownership of ERC who may dispose of them in any way seen fit.

Full, cleared payment must be made before rods/nets/products etc can be released. Under absolutely no circumstances will anything be released until full payment is made. All rods/nets/products remain the property of ERC until full payment is received and cleared.